Machine stops, display shows "EE" (Pacojet 1) or "Error" (Pacojet 2) and the directional display shows "▲ up" an. The pacotizing beaker cannot be removed.
The pacotized ingredients in the pacotizing beaker have refrozen above/behind the blade, resulting in an overload when the shaft reverses. The beaker cannot be removed due to the extended shaft.
Texture of the end product is too coarse or fine.
Beaker content has not been frozen cold enough.
Freeze at least 24h at -22 ˚C (-8°F).
Pacotizing produces a powder snow-like texture.
Beaker content is too cold (i.e. below -23 ˚C/ -9 °F)
Pacotize the beaker again, or pour a small amount of appropriate liquid (e.g. juice or sugarsyrup for sorbet) on the frozen surface before pacotizing
Machine makes a loud noise and/or starts to smoke when pacotizing.
Pacotizing blade/Spray guard assembly has not been securely affixed to the splined, magnetic end of the shaft (which protrudes from underneath the housing of the Pacojet), allowing the blade to fall onto the frozen surface of the beaker.
Machine makes a loud noise and/or starts to smoke when pacotizing.
No pacotizing blade is affixed to the splined, magnetic end of the shaft when pacotizing a frozen beaker, forcing the shaft (which cannot penetrate the ice without a pacotizing blade) to be pushed up into the underside of the Pacojet housing.